Quality: 10 Questions with Quality Inspector, Tshegofatso Khambula

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In this Q&A, we shine a spotlight on Tshegofatso Khambula, a Quality Inspector at New Age Engineering Solutions (NAES) and the appointed Responsible Welding Coordinator (RWC) delegate for the Secunda site.

With a National Diploma in Non-Destructive Testing from the Vaal University of Technology, Tshego has continued to strengthen her expertise through industry-recognised certifications. She holds QC Level 2 from the Southern African Institute of Welding (SAIW), as well as Magnetic Particle Testing (MT) Level 2 and Penetrant Testing (PT) Level 2, both obtained from the African NDT Centre.

1. When did you join New Age Engineering Solutions?
I started working for NAES during the 2017 shutdown, where I began as a Charge Hand and have since grown into my current role.

2. How did you enter the trade you are currently in?
I applied for a Quality Control (QC) position that was advertised. Although my interview did not go as well as I had hoped, I was fortunate not to be rejected. Instead, NAES recognised my potential and I joined the training programme, which allowed me to gain valuable QC experience.

3. How was your first plant Shutdown experience for you?
My shutdown experience was a positive and transformative journey. It provided opportunities to develop leadership, planning, and collaboration skills, all of which contributed to the successful completion of the shutdown. It was rewarding to be part of a team that shared the same drive for excellence.

4. What are the challenges that you experienced during plant shutdowns? How did you overcome some of those challenges?
During shutdowns, one of the main challenges was working under pressure to meet tight deadlines while ensuring that all quality standards are maintained. Effective teamwork, planning, and communication were key in overcoming these challenges. I learned to stay calm, adapt quickly, and lead by example to ensure successful shutdown execution.

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Tshegofatso and fellow Quality Inspector, Sipho Mthombeni

5. What are the tasks and obligations you perform within your respective department?
– As a Quality Inspector, my responsibilities include:
– Testing and qualifying welders on-site
– Conducting QC surveillances at workshops and on-site
– Performing welding store inspections
– Determining the scope of work, client requirements, and specifications before project commencement
– Overseeing quality control during fabrication and installation activities.

6. What do you enjoy the most about being a Quality Inspector?
What I enjoy most is the sense of responsibility and satisfaction that comes with ensuring we meet client requirements. I enjoy working closely with our artisans; their sense of humour makes even the toughest days more enjoyable. On top of that, I genuinely enjoy witnessing the beauty and artistry involved in welding.

7. What has surprised you the most about the workplace environment?
What has surprised me the most about the workplace environment at NAES is the strong sense of teamwork and collaboration among employees, regardless of job title or department. Even in high-pressure situations such as shutdowns or tight project deadlines, everyone works together toward the same goal.

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8. How would you describe your career journey here within the New Age?
My career journey at New Age has been both rewarding and full of growth. I started during the shutdown as a Charge Hand, where I gained hands-on experience in the field and developed a strong understanding of operational requirements. Over time, through hard work, dedication, and continuous learning, I advanced into my current role as a Quality Inspector. Each stage of my journey has challenged me to improve my technical skills and leadership abilities. Looking back, I’m proud of how far I’ve come and grateful for the opportunities New Age has provided for my professional development and personal growth.

9. How did it feel to be recognised for your performance as a valued employee for NAES? Being recognised for my performance as a valued employee was truly thrilling and fulfilling. It validated my efforts and served as a powerful motivation to continue giving my best. It was a real morale booster that reminded me that hard work and commitment never go unnoticed.

10. What have you learned working for NAES?
Working for NAES has taught me that the word “impossible” does not exist in the world of fabrication. With teamwork, commitment, and focus, any challenge can be overcome.

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